Custom AI Chatbots & Agents That Work While You Sleep
Built on OpenAI and Claude, trained on your own content, and embedded right into your site. Answer customers, qualify leads, and automate busywork 24/7 — without paying per-seat for a generic SaaS bot.
An assistant that actually knows your business
Off-the-shelf chatbots hallucinate, go off-brand, and lock your data behind a subscription. I build agents grounded in YOUR knowledge base — docs, FAQs, product catalog, policies — so every answer is accurate, on-brand, and useful. You own the code and the data.
- Answer 80%+ of routine questions automatically, day or night
- Capture and qualify leads while you're offline
- Hand off cleanly to a human with full conversation context
- No per-seat fees — one build, unlimited conversations
The problems I solve every week
“Generic chatbots make things up and embarrass our brand.”
Retrieval-grounded answers (RAG) tied to your real content, with guardrails and a confidence threshold that hands off to a human instead of guessing.
“We're drowning in the same support questions every day.”
An agent that resolves repetitive tickets instantly and only escalates the genuinely novel ones — freeing your team for real work.
“SaaS chatbots charge per seat and hold our data hostage.”
A bot you own outright, running on your infrastructure with your API keys. Predictable cost, full data ownership, no lock-in.
What's included
Everything needed to ship a production AI assistant, not a demo.
OpenAI & Claude integration
Built on the latest GPT and Claude models, with the right model picked per task to balance quality and cost.
Trained on your content (RAG)
Vector search over your docs, site, and FAQs so answers cite real, current information instead of guessing.
Lead capture & qualification
Conversational forms that collect, score, and route leads straight into your CRM or inbox.
Tool & action calling
Let the agent check order status, book appointments, or trigger workflows through secure function calls.
Human handoff
Smart escalation with full transcript context when a conversation needs a person.
Analytics & guardrails
Conversation logging, topic analytics, rate limits, and content guardrails to keep it safe and on-brand.
Questions, answered
Do you use OpenAI or Claude?
Both — I pick the model that fits each task. Many builds use Claude for nuanced, on-brand conversation and OpenAI for embeddings and structured tool calls. You're never locked to one vendor.
Will it make things up?
The agent is grounded in your actual content using retrieval (RAG) and tuned to say 'I'm not sure, let me connect you to someone' rather than hallucinate. Guardrails keep it on approved topics.
Who pays for the AI usage?
You do, directly through your own OpenAI/Anthropic account — usually a few dollars per thousand conversations. There's no markup and no per-seat SaaS fee on top.
Can it connect to our existing tools?
Yes. The agent can call your CRM, booking system, helpdesk, or internal APIs through secure function calls so it can actually take action, not just chat.
Ready to put an AI agent to work?
Tell me what your customers ask most. I'll scope a custom chatbot that answers it accurately, 24/7.